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A common sense way of doing business

Simple, effective solutions for property management

A change in property management

Lean Property Management Solutions is focused on assisting real estate agencies to implement a strategy of “continuous improvement” throughout their business.

Using lean methodology, we help businesses to understand and create more value for their clients, whilst minimising waste (time, space, money). We provide assistance around how change is implemented within an agency, together with the development of processes that flow across all areas of property management.

The real estate industry is constantly evolving and we believe, an agency who adopts a lean approach to their operations, will be able to respond to changing customer desires quickly, smoothly and at low cost.

Terri is obsessed with finding a simpler, easier, faster way to do things. It can become tedious for those who live with her.

During the development of her own rent roll, she experienced the same angst and frustration of so many others around systems, office culture and delivering a quality service to her clients, all the while trying to make a profit.

An offhand comment from her Accountant about the remarkable turnaround of a local manufacturing business introduced her to the world of lean thinking and she completely transformed her business by applying these methodologies.

Terri is now using her own experience to introduce lean thinking to real estate agencies everywhere. To her way of thinking, who wouldn’t want to create an outstanding culture within their business whilst providing exceptional customer service?

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Mystery Shopping

Find out how customers experience your business and how this compares to your competitors.

Rent roll growth

Learn your market opportunity, how to differentiate your business from your competitors, set up and execute pipeline sales and implement customer feedback loops.

Strategic evaluation

Using Apmasphere’s framework, Connecting the Dots, choose the strategy that supports your vision for your business and create an action plan tailored to your agency

‘Terri has been an invaluable part of our property management office. Her knowledge of property management, problem solving, monitoring and feedback has been outstanding. Thank you Terri for your ongoing support.’

Helene Faint, Principal, Raine & Horne Gympie